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Job Description
- Req#: 10379
- Conduct ongoing product monitoring through analyzing and tagging Veteran survey feedback and collecting and analyzing usage/behavior metrics.
- Plan, write, and conduct moderated usability testing/ generative studies with Veterans including those who use assistive technology.
- Plan, write, and conduct unmoderated studies with Veterans including those who use assistive technology.
- Synthesize and analyze qualitative and quantitative data and write reports on findings without the aid of analysis software.
- Create decks for, and present findings to, various stakeholder audiences.
- Conduct desk research on future features.
- Work efficiently and effectively within time constraints while maintaining fidelity to research principles and internal quality standards.
- Become an expert in multiple products.
- Advocate for Veteran needs among various stakeholders and evangelize UX research.
- Participate as a contributor to an interdisciplinary team that includes creative and market leads, project management, and software developers.
- Produce user requirements specifications, flowcharts, and design specifications for prototypes.
- Please provide a link to your portfolio when applying.
- Passion for serving Veterans.
- 1- 2 years experience required.
- Understanding of human-centered design approaches, methods, principles and skills.
- Experience in the planning and execution of usability testing studies.
- Command of visual and communication design principles.
- Understanding of design systems, information architecture, design patterns and interaction design.
- Understanding of designing with accessibility standards.
- Proficiency with design and presentation applications (i. e. Adobe Photoshop, Illustrator, XD, Figma, Paper, PowerPoint, InVision).
- Excellent written and verbal communication and the ability to present work to large groups.
- Able to function independently and in a team environment, with excellent collaboration skills.
- Basic understanding of HTML
- Proficiency with Microsoft Excel.
- On-line portfolio demonstrating proficiency in conducting UX research.
- Experience with visual work platforms such as Mural or Miro.
- Experience working in an Agile delivery environment with Agile frameworks and methodologies such as Scaled
- Agile Framework (SAFe), Scrum, and Kanban.
- Experience with Jira management tools.
- Ability to obtain and maintain a Public Trust
Responsibilities
Required Experience/Qualifications
Preferred Experience/Qualifications
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Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
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