• Job Description

  Req#: 8391582002
  Employer Industry: Mental Health Care Services
  
  Why consider this job opportunity:
  - Salary up to $157,000
  - Remote-first company offering flexibility in work location
  - Comprehensive health insurance plans, including medical, dental, and vision
  - Monthly stipends for therapy, wellness, co-working space, and work-from-home expenses
  - Generous parental leave plans and flexible PTO
  - Opportunity to make a significant impact in the mental health sector through innovative vendor management
  
  What to Expect (Job Responsibilities):
  - Build and manage the Ops vendor management program, including frameworks for sourcing and assessing vendors
  - Lead oversight of third-party service partners, ensuring alignment with KPIs and SLAs
  - Analyze vendor performance data to identify trends and drive continuous improvement
  - Collaborate with cross-functional teams to implement vendor enhancements and resolve performance issues
  - Drive strategic project management for critical escalations and high-priority projects
  
  What is Required (Qualifications):
  - 4–6 years of experience in Business Operations or Program Management, preferably in healthcare or high-growth startups
  - 2+ years of direct experience in BPO vendor management with a proven track record
  - Experience building vendor management programs from scratch and scaling them
  - Strong analytical skills with the ability to translate complex data into actionable recommendations
  - Exceptional communication skills for influencing stakeholders at all levels
  
  How to Stand Out (Preferred Qualifications):
  - Experience with contract platforms and project management tools (such as Asana)
  - Familiarity with AI tools to streamline vendor management processes
  - Proven ability to manage a vendor portfolio of 10+ vendors
  - Strong organizational skills with meticulous attention to detail
  
  #MentalHealthCare #VendorManagement #RemoteWork #CareerGrowth #HealthBenefits
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  At Alma, we’re making it easier for consumers to access high-quality, one that gives providers the autonomy of a private practice with the support of the Alma platform.

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