Remote Jobs
Vice President, Client Success - BFSI (US Remote)
What's your preference?
Job Description
- Req#: 2328313
Employer Industry: Customer Experience Solutions
Why Consider this Job Opportunity:
- Salary up to $200,000
- Eligibility for an annual incentive program
- Comprehensive benefits package including medical, dental, and vision
- Paid time off (PTO) and wellness time off
- Tuition reimbursement and access to thousands of free online courses
- Opportunity to work remotely, contributing to a flexible work-life balance
What to Expect (Job Responsibilities):
- Lead a specialized client portfolio across BFSI clients to ensure profitable growth
- Develop short and long-term business strategies aligned with client needs and market trends
- Maintain full P&L responsibility and meet/exceed annual financial goals
- Foster and sustain relationships with clients and internal teams to drive business growth
- Collaborate with other portfolio leaders to share best practices and identify new business opportunities
What is Required (Qualifications):
- 15+ years of business leadership experience, preferably in the customer experience industry
- In-depth knowledge of customer experience within banking, financial services, and/or insurance sectors
- Proven ability to influence and manage within matrix organizations
- Strong understanding of sales processes, contact center operations, and financial metrics
- Experience serving large, complex Fortune 500 clients in fast-paced environments
How to Stand Out (Preferred Qualifications):
- Demonstrated success in optimizing large-scale, distributed environments
- Ability to combine vision, strategy, and tactics for organizational growth
#CustomerExperience #LeadershipOpportunity #RemoteWork #CareerGrowth #DiversityAndInclusion
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.