Sorenson Communications
Videophone Customer Care Agent, Tier 1 (Remote)
This job is now closed
Job Description
- Req#: VIDEO008637
Employer Industry: Language Services Provider
Why Consider this Job Opportunity:
- Competitive pay
- Opportunity for career advancement and growth within the organization
- Flexible shift options including day, night, weekend, and holiday shifts
- Supportive and inclusive work environment
- Chance to make a positive impact on customer satisfaction and service quality
What to Expect (Job Responsibilities):
- Provide customer support via videophone, assisting with account management and basic troubleshooting
- Promote company products, features, and services to customers
- Resolve customer issues received through various contact methods
- Ensure compliance with FCC regulatory requirements
- Complete other assigned duties and projects
What is Required (Qualifications):
- High School diploma or better
- Minimum 1 year of Customer Service or equivalent experience
- Proficient in American Sign Language (ASL)
- Strong communication skills, both verbal and written
- Ability to work independently and in a team environment
How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in a similar role
- Additional language skills beyond ASL
#LanguageServices #CustomerSupport #CareerGrowth #FlexibleShifts #InclusiveWorkEnvironment
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Connecting Life. Sorenson Communications was founded on the principle that communication and being understood is fundamental to the human experience.
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