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Virtual Apron Support Specialist - Appliances (Remote)
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Job Description
- Req#: Req152980
Employer Industry: Home Improvement Retail
Why consider this job opportunity:
- Salary up to $18 per hour
- Opportunity for career advancement within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on customer experiences and satisfaction
- Engage with customers both online and virtually in-store
- Minimal travel requirements, typically less than 5%
What to Expect (Job Responsibilities):
- Facilitate inbound calls, qualifying customers, and warm transferring to the appropriate teams
- Drive sales through consultative selling and contribute to personal and team sales goals
- Follow up with vendors and stores on customer projects to expedite and communicate timelines
- Provide assistance with the online configurator tool and address general inquiries
- Perform additional job duties as assigned by the manager
What is Required (Qualifications):
- Must be 18 years of age or older
- Must be legally permitted to work in the United States
- Minimum of 3 years of work experience in Design and Retail, Specialty Retail, Outside Sales, or Trade
- Knowledge, skills, and abilities typically acquired through the completion of a high school diploma and/or GED
- Excellent written and verbal communication skills
How to Stand Out (Preferred Qualifications):
- Working knowledge of Microsoft Office Suite
- Ability to negotiate, handle complaints, and resolve grievances with customers
- Consultative selling experience
- Passion for providing excellent customer service
- Expertise in current appliance offerings and installation procedures
#HomeImprovement #CustomerService #SalesOpportunity #CareerGrowth #ConsultativeSelling
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