Citizens Bank
Virtual Assistant - On-Site
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Job Description
- Req#: 41455
Employer Industry: Banking and Financial Services
Why consider this job opportunity:
- Meaningful work helping customers with significant financial decisions
- Commitment to community involvement through volunteering and support for various causes
- Opportunities for promotion, growth, and new career paths within the organization
- Access to exceptional benefits including medical and dental insurance, 401K with corporate match, and tuition assistance
- Engaging work environment with a focus on collaboration and positive relationships
- Training and development programs to enhance career progression
What to Expect (Job Responsibilities):
- Ensure customer satisfaction with every interaction through professional and friendly communication
- Perform routine teller transactions and maintenance requests efficiently
- Educate customers on convenient banking options offered by the employer
- Build and deepen customer relationships to understand their financial needs and provide appropriate solutions
- Comply with all financial policies, procedures, and regulations while fostering strong partnerships
What is Required (Qualifications):
- High School diploma or GED is required
- Prior banking experience with processing teller transactions and recommending products
- Strong listening and effective communication skills, especially via video technology
- Proficient in identifying customer needs and providing relevant solutions
- Ability to work flexible hours, including weekends and evenings
How to Stand Out (Preferred Qualifications):
- Experience in a customer service role within the banking sector
- Strong computer skills and comfort with digital technology
- Energetic, organized, and detail-oriented with effective multitasking abilities
#Banking #CustomerService #CareerGrowth #CommunityInvolvement #FinancialServices
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Most innovative community bank in the US w/ @HeardOnHurd @Vault_405 @MidtownBank @RISE405 #cashmob inventor, Pres/CEO @JillCastilla, ❤️ #okc #edmond #MemberFDIC
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