outsourced
Virtual Assistant - Phone and Email (Dayshift)
This job is now closed
Job Description
- Req#: REF1722G
- Support (phone and email)
- Prospect mining
- Hubspot maintenance
- Pipeline tracking
- Linkedin building
- Minimum of three years experience in a similar role
- Excellent written and verbal communication skills
- Experience in customer support
- Strong time management skills and the ability to multitask
- Self-motivated with an ability to work in a remote environment
- Proficiency with Google Office tools such as Docs, Sheets, and Drive
- Proficiency in Notion
- Proficiency with LinkedIn and Twitter
- Proficiency with Hubspot CRM
- High-speed internet connection
- Monday to Friday, 6AM - 3PM
- Homebased
Outsourced.ph is a leading Philippines outsourcing company providing dedicated remote staff and offshore staffing services. We specialise in providing staff of the highest quality who will continue to exceed your expectations and provide benchmark offshore solutions to your business. With Outsourced you can scale your organisation quickly, easily and cost effectively with dedicated remote staff based in our modern offices in Manila.
Core task
Responsibilities
1. Answering the phone during business hours (doesn’t ring often) to deal with support and
booking sales calls for LD (to be booked by our automated workflow)
2. Manage support email/chat (via helpscout), pushed to LD/Team when outside of normal
queries as a support ticket. Schedule calls with LD for prospects.
3. Social Media Posting (on a schedule with content provided by LD) using a software tool
like Buffer of Hypefury
4. Database mining - collecting contact info and finding sales leads for identified targets,
specifically upcoming listings, new listings without solution and clients with no solution
(resources where data exists provided).
5. Linkedin - building connections for LD when he has had contact with people (as per
Hubspot)
6. Content research for content (blog, social media) on an ad-hoc basis
7. Sourcing images for blog posts (or generation using AI) on an ad-hoc basis
8. Hubspot maintenance including new client list, delisted companies, prospects' current
solution etc (resourced for the data will be provided)
9. Sales pipeline tracking
10. Creation of procedures for each portion of the business processWork Schedule
Work Location
Must have an excellent internet connection with at least 20MBPS
Must be willing to use own equipment (at least i3 with 8GB RAM)
By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.
About the company
Build your dedicated quality offshore team with Outsourced, your world-class ISO certified remote staffing provider in the Philippines
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