Employer Industry: Healthcare Revenue Cycle Management

Why Consider this Job Opportunity:
- Competitive salary with benefits package
- Opportunity for career advancement and growth within the organization
- Work from home with flexible schedule
- Supportive work environment focused on employee well-being
- Chance to make a positive impact on patient experience and satisfaction

What to Expect (Job Responsibilities):
- Handle inbound and outbound calls from patients and third parties to review account information
- Resolve account inquiries and secure payments on outstanding balances
- Document patient interactions and actions taken in appropriate systems
- Update insurance and demographic information as needed
- Maintain compliance with departmental policies and guidelines

What is Required (Qualifications):
- Minimum one-year customer service experience in a related field
- Previous call center experience with high call volume
- Willingness to ask for payment from customers
- High-speed internet connection with specific speed requirements
- Bilingual in Spanish

How to Stand Out (Preferred Qualifications):
- Fluency in additional languages
- Experience working in healthcare revenue cycle management

#HealthcareServices #CustomerService #CareerOpportunity #RemoteWork #BilingualSkills

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