Moffitt Cancer Center
VIRTUAL CARE COORDINATOR
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Job Description
- Req#: 86219
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work in a recognized and prestigious cancer center with a commitment to patient care
- Supportive and collaborative work environment
- Chance to make a positive impact on patient experiences in virtual care
- Engage in a mission-driven role contributing to the prevention and cure of cancer
What to Expect (Job Responsibilities):
- Facilitate patient flow by reviewing records, assisting with patient consent, and conducting initial patient screening for virtual health visits
- Provide technical support and coordination to virtual care patients and caregivers, ensuring they can navigate and utilize virtual health services
- Troubleshoot and assist patients in connecting to virtual oncology care on various devices
- Communicate pertinent information for upcoming visits and ensure productivity standards are met
- Perform outbound calls to patients and caregivers, offering proactive technical support for virtual care
What is Required (Qualifications):
- High School Diploma or GED required
- Minimum of 3 years of experience in healthcare or a related field providing customer service, patient care support, or healthcare administration
- Successful completion of a Medical Assistant Program or applicable Military Training; experience as an Oncology Technician or Pharmacy Technician also accepted
- Ability to learn and use multiple health-related systems, including Capstone, Cerner, and virtual health platforms
- Knowledge of system support to assist others with downloads and troubleshooting
How to Stand Out (Preferred Qualifications):
- Experience in healthcare and/or technology support
- Experience in an outpatient clinic setting
- Familiarity with Capstone for appointment modification, scheduling, and reading provider templates
#HealthcareServices #VirtualCare #PatientSupport #TechnicalSupport #CareerOpportunity
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
H. Lee Moffitt Cancer Center & Research Institute is a nonprofit cancer treatment and research center located in Tampa, Florida.
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