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Virtual Customer Service Representative
Pay$11.00 / hour
LocationMacon/Georgia
Employment typeFull-Time
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Job Description
- Req#: 6735810
Employer Industry: Customer Service
Why consider this job opportunity:
- Starting wage of $11.00/hour
- Simple IRA Retirement Plan with 3% company match
- Comprehensive benefits including medical, dental, vision insurance, and a health savings account
- Merit-based rewards system and semi-annual pay and performance reviews
- Flexible schedule with remote work opportunities
- Work in a supportive, team-oriented environment
What to Expect (Job Responsibilities):
- Field inbound calls on behalf of dealership clients and assist customers
- Project a friendly and helpful demeanor while communicating with customers to provide exceptional service
- Schedule service appointments and answer basic inquiries as needed
- Gather and update customer and vehicle information
- Conduct outbound calls following a pre-designed script for service and sales follow-up
What is Required (Qualifications):
- Excellent verbal and written communication skills
- A quiet workplace, free from distractions
- High-speed internet and a compatible wired headset
- Typing skills with a minimum of 35 words per minute
- Previous customer service experience required
How to Stand Out (Preferred Qualifications):
- Experience in a remote customer service role
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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