IQVIA
Virtual Pharmacy Tech Support Call Center Rep- (shift 11a-8p ET/8a-5p PT) Exp Required
Pay$18.00 / hour
LocationDenver/Colorado
Employment typeFull-Time
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Job Description
- Req#: R1477980
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $18.00 per hour
- Opportunity for career advancement and potential conversion to a full-time position
- 100% remote work opportunity, allowing for flexibility in your schedule
- Supportive and diverse corporate culture
- Chance to make a positive impact on patient access to therapies
- Engaging work environment with a focus on teamwork and inclusiveness
What to Expect (Job Responsibilities):
- Serve as the primary contact for patients, pharmacies, and medical professionals utilizing an Opus Health program
- Provide initial support for customer requests via telephone, email, fax, or other means of contact
- Assess user issues and provide first-level support for problem resolution
- Document resolutions and escalate unresolved issues to the appropriate area
- Work a 40-hour weekly shift with hours from 11:00 AM EST to 8:00 PM EST or 8:00 AM to 5:00 PM PT
What is Required (Qualifications):
- High School Diploma or equivalent
- Pharmacy Technician experience required
- HIPAA certification
- Minimum of 3 years of call center experience
- Experience in medical claim processing is a plus
How to Stand Out (Preferred Qualifications):
- Bilingual (English/Spanish) is a plus
- Experience in a healthcare-related call center environment
#HealthcareServices #CustomerSupport #RemoteWork #CareerOpportunity #PharmacyTechnician
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
IMS Health and Quintiles are now IQVIA. We are committed to providing solutions that enable healthcare companies to innovate with confidence, maximize opportunities and, ultimately, drive healthcare forward. We do this via breakthroughs in insights, t...