Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $18.00 per hour
- Opportunity for career advancement and potential conversion to a full-time position
- 100% remote work opportunity, allowing for flexibility in your schedule
- Supportive and diverse corporate culture
- Chance to make a positive impact on patient access to therapies
- Engaging work environment with a focus on teamwork and inclusiveness

What to Expect (Job Responsibilities):
- Serve as the primary contact for patients, pharmacies, and medical professionals utilizing an Opus Health program
- Provide initial support for customer requests via telephone, email, fax, or other means of contact
- Assess user issues and provide first-level support for problem resolution
- Document resolutions and escalate unresolved issues to the appropriate area
- Work a 40-hour weekly shift with hours from 11:00 AM EST to 8:00 PM EST or 8:00 AM to 5:00 PM PT

What is Required (Qualifications):
- High School Diploma or equivalent
- Pharmacy Technician experience required
- HIPAA certification
- Minimum of 3 years of call center experience
- Experience in medical claim processing is a plus

How to Stand Out (Preferred Qualifications):
- Bilingual (English/Spanish) is a plus
- Experience in a healthcare-related call center environment

#HealthcareServices #CustomerSupport #RemoteWork #CareerOpportunity #PharmacyTechnician

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