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Job Description
- Req#: B2B7526BD6
Industry: Assistive Technology Company
Why consider this job opportunity:
- Competitive pay rates with additional bonuses for working swing, night, and weekend shifts
- Job benefits include employer-supported health insurance, paid sick leave, and a $400 annual technology stipend
- Opportunities for career advancement and ongoing development in a supportive, integrated team environment
- 100% remote work with a flexible schedule
- Impact the lives of millions of people worldwide who are blind or have low vision
What to Expect (Job Responsibilities):
- Clearly and accurately present visual information to blind and low vision customers
- Consistently answer calls and provide exceptional customer experience
- Maintain strict data privacy standards and confidentiality
- Engage and support the team by participating in team-building exercises and contributing to organizational growth
- Follow Aira's policies and procedures and adhere to the Visual Interpreter Code of Professional Conduct
What is Required (Qualifications):
- High school diploma or GED equivalent
- Fluent in English
- Right to work in the United States
- Private workspace with no background noise
- Computer system that meets technical specifications (minimum 8GB RAM, Windows 11 or Mac OS High Sierra)
- Use of headphones with a noise-canceling microphone
- Minimum internet speed of 25 Mbps
- Must complete Aira Agent Prescreen and Aptitude Test
- Minimum 35 hours a week availability, including weekends
How to Stand Out (Preferred Qualifications):
- Background in customer service, call center environment, or technical support
- Experience working with people with disabilities or accessibility technology
- Knowledgeable of accommodations used by the blind and low vision community
- Bilingual in French or Spanish (spoken and written conversational proficiency)
#AssistiveTechnology #VisualInterpreter #CustomerService #RemoteWork #CareerOpportunity
We prioritize respecting candidate privacy and championing equal-opportunity employment. Central to our mission is partnering only with companies that echo this commitment. We strive to foster a fair, transparent, and secure hiring environment for all. Should you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify isn't the EOR for this position. Instead, our role in this specific opportunity is to link outstanding candidates with a top-tier employer.About the company
Aira connects people who are blind or low vision to a trained professional agent who is dedicated to further enhancing their everyday experience
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