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VITA Assistant Program Coordinator LTE
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Job Description
- Req#: 3586154
Employer Industry: Nonprofit Community Services
Why consider this job opportunity:
- Salary up to $30.00/hour
- Temporary position with 200-300 hours during the tax season
- Opportunity to lead and manage a team of volunteers and Site Coordinators
- Chance to make a positive impact by providing exceptional client experiences
- Flexible work environment with the ability to travel to various tax site locations
- Commitment to professional development through required IRS VITA certifications
What to Expect (Job Responsibilities):
- Supervise Site Coordinators, Quality Reviewers, and volunteers to ensure the successful execution of the VITA Program
- Act as the primary point of contact for clients and volunteers, addressing inquiries and concerns
- Manage client documentation, scheduling, and the distribution of VITA equipment and supplies
- Oversee updates of records and reports, including satisfaction surveys and grant-required reports
- Assist in training and coordinating VITA clinics and monitor volunteer schedules for appropriate coverage
What is Required (Qualifications):
- Bachelor's degree in a related field preferred, or equivalent experience
- Previous experience with personal income tax preparation strongly preferred
- Experience coordinating program operations and supervising staff
- Must attain or be willing to attain IRS VITA certifications, including Basic and Advanced Tax Law
- Strong attention to detail and ability to navigate complex tax laws and technology
How to Stand Out (Preferred Qualifications):
- Bilingual skills preferred but not required
- Proven ability to provide excellent customer service and maintain confidentiality with sensitive financial information
- Experience in conflict resolution and problem-solving in a programmatic context
- Open-mindedness and flexibility in improving quality of output
- Previous experience in a nonprofit or community service environment
#NonprofitJobs #CommunityService #TaxPreparation #Leadership #ClientExperience
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