Company Name: Mercedes-Benz Research & Development India Pvt. Ltd.

Position Title: Deputy Manager, Vendor Management Office

Job Location: Bengaluru

Company Profile

Mercedes-Benz Research and Development India (MBRDI), headquartered in Bengaluru, India, was founded in 1996 as a captive unit to support Mercedes-Benz groups Research & Development and IT. We started with a focus on topics ranging from CAD, CAE and IT programming for all of the group’s business units. Meanwhile, we have moved up in value to cater to advanced topics in vehicle engineering and IT technologies. We are now responsible for new methods in Design and CAE, software content for control units, head units and various critical engineering tools. Important components of digital dependencies on overall product development, is located now at MBRDI. The satellite office in Pune specializes in interior & exterior component design, wiring harness, IT for Sales. The establishment of MBRDI is in line with the Mercedes - Benz group’s ambition to attract the world’s best engineering talent and form a global footprint for its R&D and IT competencies. MBRDI also aims to partner closely with suppliers in India for its activities in product development and IT services. We are now one of the largest developments centers outside of Germany, employing over 8000 skilled engineers aside from being an integral part of all business units and brands of Mercedes-Benz worldwide.

The Vendor Management Office at MBRDI (VMO) manages enterprise-wide sourcing strategy and vendor governance for a wide variety of services. The VMO Responsibilities include policy and process development, vendor performance management, stakeholder management, and assistance in significant sourcing events including contract negotiation, vendor management and accountability of VMO-related operations.

Responsibilities

• Manage external life cycle management Viz guide managers on the demand creation in Partner Connect tool; raise PR / PO process with the operations team, support onboarding and offboarding of externals
• Demand fulfilment (Externals hiring) as per the KPI and driving governance and compliance
• Create awareness on the overall external lifecycle management with the managers
• Support vendors queries and set up new vendors in the tool
• Ability to manage and understand vendor management processes and related tools
• Coordinate with the vendor invoicing team and ensure timely payment to resources
• Track and report SLAs on vendor performance on key parameters
• Participate and support vendor calls
• Analyze, track and follow-up on the timely resolution of errors and issues that are a result of vendor management processes and keep the tracker up to date
• Ensure compliance with expectations from internal stakeholders of other departments like business, procurement, risk, safety, legal, HR etc.
• Reviewing contract documents like SoWs, SLAs and key contract Terms & Conditions
• Own and drive multiple projects which are strategically important for the VMO team

Education and Professional Experience

• Bachelor’s or advanced degree in a technical field
• Goal driven while able to step back and look at the bigger picture
• Ability to manage ambiguity, and a preparedness to take on what is necessary to get things done

Skills and Experience

• Excellent communication skills
• Good project management skills
• Continuous and enthusiastic learner
• High Digital quotient
• Ability to embrace ongoing changes and high adaptability
• Understanding of IT/ Engineering service delivery
• Strong analytical skills with attention to detail
• Excellent engagement, presentation, influencing and communication skills
• Ability to work independently
• Ability to manage ambiguity, and a preparedness to take on what is necessary to get things done