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Job Description
- Req#: hsASR5NHUk
- Involved with either voice or non-voice processes, as required.
- Manage either inbound/outbound calls in a professional manner.
- Verifying information provided to our client by 3rd party entities by using online databases to cross-check information.
- Responsible for reviewing and completing Enrichment Tasks as defined and trained by the client
- Data entry, vendor resource verifications, board certifications, and following up with various state boards for statuses.
- Responsible for timely and quality execution of tasks.
- May be required to perform additional duties and tasks as required by the Company.
- Pay rate: $16USD/hourly
- Remote-First: 100% work-from-anywhere flexibility
- Own Your Results: High-autonomy role where your performance directly drives business growth
- Supportive Culture: Work with a collaborative team that values innovation, experimentation, and learning
- Make an Impact: Be on the front lines of a fast-growing global firm, helping us expand our reach and revenue
- Willing to work on both, voice and non-voice processes.
- Experience in an outbound/inbound call center, inside sales experience, or related sales or customer service experience is a plus.
- Excellent written and verbal communication skills.
- Available 40 hours per week starting immediately
- Adaptable and flexible, demonstrating abilities to work with process and information changes
- Ability to work independently or as an active member of a team
- Can support a WFH set-up
- Have a stable internet connection.
- A computer-savvy candidate is preferred.
As a Voice Data Entry Agent, you will join our Data Enrichment team to support data enrichment tasks for one of our healthcare clients. You’ll be held to a high quality of work standard and will be a contributor to the quality control process.
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About the company
Bold Business is a leading global solutions provider with a passion for creatively facilitating our clients’ success. We offer world-class technology services and talent that enables our clients to scale and succeed boldly.
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