Kalahari Resorts

Waterpark Revenue & Guest Services Manager


PayCompetitive
LocationPocono Manor/Pennsylvania
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: PA-9863

      Description

      Welcome to the Kalahari Experience

      At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

      But we’re more than a resort. As a major employer, we provide thousands of jobs and career growth opportunities while delivering exceptional service. Our associates take care of millions of guests each year, making every visit special.

      Beyond our walls, we’re making a difference. Through our partnership with charity: water, we’re committed to bringing clean water to one million people in Africa.

      Waterpark Revenue and Guest Services Manager

      This position is responsible for managing, tracking, and reporting revenue for waterpark operations. It focuses on maximizing current revenue streams while seeking, implementing, evaluating, and managing additional revenue opportunities. The Waterpark Revenue and Guest Service Manager will also oversee the waterpark desk and all aspects of that operation.

      A Sampling of Our Benefits

      Our team enjoys a comprehensive benefits package, including:

      • Career growth opportunities with promotion from within
      • 401(k) matching, paid time off, and holiday compensation
      • Health, dental, and vision coverage for full-time associates
      • Employee appreciation events, discounts, and perks at all resorts
      • Education assistance programs to help advance your career

      Be Part of Something Extraordinary

      At Kalahari, we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers and by USA TODAY as the #1 Best Indoor Water Park. These awards reflect our commitment to both our guests and team members.

      Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering incredible guest service, crafting memorable meals, or leading a team, your work makes a real impact.

      Current locations include Wisconsin Dells, WI (2000), Sandusky, OH (2005), Pocono Manor, PA (2015), Round Rock, TX (2020), and Spotsylvania County, VA (2026).

      Kalahari Resorts & Conventions is an Equal Opportunity Employer.

  • About the company

      The Kalahari Resort and Convention Center is a water park resort chain with locations in Wisconsin Dells, Wisconsin; Sandusky, Ohio; Pocono Manor, Pennsylvania; and in Round Rock, Texas.

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