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Job Description
- Req#: 3262
- Learns our client's internal and relevant external software products features, capabilities, interdependencies across multiple areas, configurability, and security to provide excellent technical support.
- Performs configuration, troubleshooting, testing and analysis tasks as well as supporting day to day publishing of web content in multiple languages on Sitecore Platform.
- Responds to incident tickets received from the service desk.
- Maintenance may include support of end users in specific areas or processing, reconciliation and reporting within the system.
- As part of the team, maintains clear concise and accurate documentation for software products, processes, and configurations.
- Ensure documentation is kept up to date and in the proper shared, accessible location.
- Can communicate effectively and work as a team member both within Marketing and across other groups within our client's organization in support of goals & objectives and has excellent customer service skills.
- Strong organizational, analysis and troubleshooting skills. Holds themselves accountable for the quality and timeliness of their work.
- Must have 5 to 10 years experience
- Associate Degree in Technology or relevant certifications.
- Experience providing technical support for Software application built on Sitecore 10 or Web Content Management Systems such as WordPress or Acquia is required.
- Experience in an Agile environment and familiarity with SCRUM Process is nice to have.
- Technical Skills:
- HTML, CSS (Front-end)
- Microsoft Office 365
- Sitecore 9/10 (Preferred), WordPress, or Acquia
- Smart people with a passion for technology
- Strong technical capabilities with a consultancy mindset
- Close involvement with local technical communities
- A willingness to think outside of the box to provide innovative solutions to clients
- Ability to solve challenging technical business problems
- Self-directed professionals
- Client Success
- C ontinued Learning and Technical Excellence
- Strong Client Relationships
- Citizenship and Community
AIS is seeking a dynamic Web Marketing Technologist to join our innovative team. As a Web Marketing Technologist, you will work closely with our client in supporting their internal teams to provide technical systems suppport.
What You'll Be Doing
Location and Travel DetailsThis is a remote position with occasional travel (if needed).
Profile of Success
Desirable Skills
About AISAIS, Dedicated to Our People
AIS employees can spend their entire career at AIS doing challenging, rewarding work and reach their desired level of achievement and responsibility. We offer the opportunity to move up, without the obligation to move out of a position where one excels. We are committed to our employee's success; however, they define it.
It's our dedication to our employees that inspired our leadership to invest in our future and become partially employee-owned through an Employee Stock Ownership Program (ESOP).
Our employees are our greatest strength, and we do all that we can to serve them. We invest in technology as early adopters, allowing us to create transformative and innovative solutions for our customers while exposing our team to cutting edge technology.
We hire outstanding individuals who are committed to curiosity, passionate about emerging technology, and who are excited to find innovative solutions for the biggest tech challenges facing international brands and government agencies today.
We Invest in Individuals Committed to Innovation
AIS is seeking professionals of a certain character and level of excellence. People that we can learn from and that we can help grow to achieve their personal career goals.
We are looking for:
Our Core Values
EEO StatementApplied Information Sciences is an Equal Opportunity Employer and does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, disability, protected veteran status, or any other basis covered by law. Employment decisions are based solely on qualifications, merit, and business need.
About the company
Applied Information Sciences is a top IT consulting firm that provides software and systems engineering services to government agencies and the enterprise. We specialize in everything from in cloud services to custom application development. Contact AI...
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