• Job Description

  Req#: zmlEH5fdXsFN
  Who We Are:
  
  We are a dedicated group of individuals focused on helping patients and physicians improve outcomes relative to diabetes and hypertension through behavioral triggers with the patients. Through a combination of clinical and social data centered around the patient, we can generate a smarter care plan for our users centered around the total patient. Incorporating social and behavioral influencers along with clinical data from the EMR, and pushing back to the consumer in a very user-friendly way. We are here to transform healthcare by centering on the patient first, but also creating a valuable ecosystem for the physician as well.
  
  We are seeking a highly motivated and compassionate Medical Assistant to join our growing healthcare team. In this role, you will serve as the first point of contact for patients, ensuring a smooth and efficient onboarding experience.
  
  This role is an hourly role for Saturdays and Sundays. Must have ability to work 8 hours between the hours of 8am-8pm EST.
  
  Responsibilities:
  
  • Review patient vitals and care plans in our proprietary technology platform.
  • Respond to alerts in patient vitals to understand how to improve their outcomes.
  • Enroll patients in the RPM Welby program, collecting demographic and insurance information as needed
  • Verify insurance eligibility and benefits, accurately documenting details
  • Obtain pre-authorizations and referrals as needed
  • Educate patients on financial responsibility and payment options
  • Provide excellent customer service and address patient inquiries
  
  Qualifications:
  
  • Must be available to work on weekends
  • 2+ years of experience as a medical assistant
  • Understanding of medical insurance, including Medicare billing
  • 2+ years of experience with EMRs
  • Excellent communication and interpersonal skills
  • Proficient in computer systems and data entry
  
  Preferred Qualifications:
  
  • Medical Assistant certification required
  • Digital Health Experience: Experience working with digital health technologies and platforms is highly desirable.
  • Start-Up Experience: Experience working in a fast-paced, early-stage start-up environment is a plus.
  • Billing and Value-Based Care: Experience with healthcare billing and value-based care models is a significant advantage.
  
  Additional Requirements:
  
  • Passion for improving patient care and outcomes.
  • Understanding of remote patient monitoring and chronic condition management.

• About the company

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