Closing Date:

Group:

Management Level:

Job Type:

Job Description:

Please note that this role will close at 00:01 on Monday 22nd January and therefore we advise getting your application in no later than midnight on Sunday 21st January.

Team and purpose of the Role

This role sits in our People team, a part of the wider Corporate Group at Ofcom.

The Wellbeing and Benefits Manager coordinates the delivery of high-quality wellbeing and employee benefits provision to colleagues in alignment with Ofcom’s people and organisational strategy.

Working with a Benefits Co-ordinator to ensure the administration of all aspects of the employee benefits and wellbeing provision. They also work closely with Reward, People Operations and Policy teams to ensure seamless colleague experience and shared knowledge. A summary of some of the key stakeholders includes:

• The Reward team, who are responsible for setting strategic reward design, job family structure and pay strategy; and

• The ER team who supports managers and colleagues with issues linked to wellbeing e.g. safeguarding

• Culture, Diversity and Wellbeing team, responsible for setting wellbeing strategy

• Our mental health first aiders and colleague networks

• People & Culture Director and People leadership team on benefits offering and service

• Directors and leaders of the organisation

Be a valued member of the People Operations team, be a key part of delivering an inclusive and high-quality colleague experience.

Key responsibilities

• Manage the delivery of the Thrive@ofcom programme that supports a preventative approach to colleague health and wellbeing.

• Provide day-to-day management of all employee benefits matters in Ofcom.

• Provide subject matter expertise to support policy and project development, stakeholder engagement and communication.

• Manage benefit suppliers, including contract renewals.

• Manage annual colleague benefits selection.

• Management of pension schemes.

• Responsible for the Mental Health First Aider program

• Use data and insight to prepare regular updates for senior stakeholders for example, Pensions Committee, Health & Safety Committee and Operations Board.

• Develop and sustain strong stakeholder relationships with our Managers, Trade Union, Colleague Forum and Colleague Networks.

• Ensure regular reporting of metrics, supporting continuous improvement and transparency

• Take a structured approach to communication of our wellbeing offer. Taking responsibility for relevant designing and amending process maps as necessary and ensuring they are always up to date and available

• Working with the Reward team, provide recommendations to Head of Reward, Head of People Operations, Head of Culture, Diversity and Wellbeing, P&T Director and P&T leadership team on benefits offering and service

• Implement new projects as and when required, for example our proposed new Total Reward Statement

Skills, Knowledge and experience

• Strong systems capability, with the ability to learn quickly and adapt.

• Attitude of continuous improvement, supportive and welcoming of change

• Drive for high quality delivery

• Microsoft Office skills at intermediate level

• Working knowledge of wellbeing particularly those relating to promoting and sustaining mental, physical, financial, social, emotional health.

• Working knowledge of employee benefits, including (but not exclusively) pensions, insurance schemes and wellbeing provision.

• Strong understanding, or desire to develop knowledge, of payroll, tax and National Insurance where it relates to benefits

Qualifications

• Experience of Workday and ServiceNow an advantage

• CIPD and REBA membership

Ofcom is a forward-thinking, inclusive employer and recognises the value of diversity to truly make communications work for everyone. Our vision is to ensure Ofcom is a place where our people can work hard and be themselves. We aim to recruit from the widest pool of candidates possible – no matter your social background, ethnicity, sexual orientation, gender, or disability. We strive to be representative of the whole of the UK and our aim is to be an employer of choice for everyone.
We champion flexible working patterns including job shares where we can. Discover more about working at Ofcom at www.careers.ofcom.org.uk
We strive to ensure all our recruitment information and processes are accessible to and useable by everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please let our recruitment team know by emailing resourcing@ofcom.org.uk or by telephone on 0330 912 1378.
As a Disability Confident employer, we offer an interview to disabled applicants who meet the essential criteria for our advertised jobs. When you apply, you can let us know if you would like your application to be considered under this scheme (sometimes known as ‘guaranteed interview scheme’). Find out more about the scheme here: https://www.ofcom.org.uk/about-ofcom/jobs/disability-confident-scheme