MMA provides global risk management, risk consulting, insurance brokerage, alternative risk financing, and program management services for businesses, public entities, associations, professional services organizations, and private clients (high net worth). We offer specialized solutions and services covering a wide spectrum of business needs and exposures. Our goal is to help our clients achieve their business objectives.

The Wellness Consultant is a wellness enthusiast who eagerly promotes culture of health and well-being to our clients. With guidance from the Wellness Manager, they execute the implementation and maintenance of initiatives that educate, motivate and engage clients and their employees in all aspects of wellness. The Wellness Consultant works to help their clients Minimize Risk and Maximize Health directly through the programs administered.

WELLNESS

• Maintains a client book of business and strategically manages and consults on wellness program objectives

• Assists with development and execution of client wellness programs

• Supports service teams to create and assist in annual planning and implementing strategies

• Develops internal and external collateral explaining wellness-focused topics

• Develops presentations and wellness collateral that drive employee engagement and satisfaction

• Researches vendors in the areas of wellness

• Maintains agency systems with wellness templates and process updates

• Updates agency management system to track client information as it relates to wellness

• Develops strategies to address chronic condition management and reduce risk

• Takes initiative to research and learn new projects

• Works closely with dedicated Wellness Coordinator to manage client projects and initiatives
  

EXECUTION OF CLIENT SERVICE

• Works with Producer and/or Account Executives, service team and other internal departments to plan, execute and track customized service strategy for each client, designed to create value and efficiencies in their businesses

• Manages creation of service plan, and other specific deliverables designed to support clients in securing engagement

• Builds personalized client relationships through demonstrated ownership of the service plan and multiple channels of communication such as phone, email and in-person meetings

• Leverages insurance knowledge and communication skills to explain coverage terms, program options, and other items to clients as needed

• Works with internal departments to ensure cohesiveness and timeliness of service execution, and creates report of service plan execution

• Manages time effectively to prioritize workload, and service parameters on business processes

PEER RELATIONSHIPS

• Provides feedback and shares information at team meetings

• Participates in ongoing scheduled meetings with service team to discuss accounts, renewals, service needs, service platform, etc.

• Develops successful working relationships with Producers, Account Executives, Account Managers, service team members, managers, carriers and members of other departments

• Communicates effectively with Wellness Manager and provides timely complete information to allow them to effectively manage service execution

REQUIRED:

• Upon hire, completing the CWWS certification

• 2+ years of Employee Benefits or wellness program experience

• BS/BA in fitness, nursing, exercise science or related health/wellness field

PREFERRED:

• Proficient in Microsoft Office Suite

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers.

Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.