• Job Description

  Req#: 505093

  Core Duties and Responsibilities:

  · Deliver accurate and continually updated information regarding Life Extension products, disease protocols, disorders, and magazine articles to LE customers.

  · Answer questions regarding specific product information, including product ingredients, recommended dosages and usage to Life Extension customers by
  phone.

  · Research and convey complex health-related (and scientific) information in an educated, reassuring, and professional manner while in a real-time environment.

  · Accept and quickly apply coaching and feedback in order to improve individual performance and customer experience.

  · Actively listen to our callers, utilize effective and insightful probing questions to isolate needs, while simultaneously navigating internal systems, providing accurate and complete information and documenting information for future discussions.

  · Periodically review basic lab results with customers making appropriate product suggestions based on the organization’s core beliefs.

  · Demonstrate reliability and punctuality in reporting for scheduled work.

  · Demonstrate flexibility as needed to meet the fluctuating business needs (i.e. overtime, delayed lunches and/or breaks).

  · 2 onsite days per week is an essential function of this position.

  · Additional duties as assigned.

  
  

  Position Requirements:

  · Bachelor's degree with a focus on Science/Health, such as Biology, Chemistry, Nutrition, Nursing, Public Health, Health Promotion or Dietary field strongly preferred

  · Knowledge of vitamins & supplements preferred

  · Advanced knowledge of online researching tools such as PubMed, Internet Explorer, etc.

  · Proven ability to navigate through and extract information from internal and external sites

  · Advanced multitasking capabilities

  · Requires ability to sit for prolonged periods of time

  
  

  Pay Rate Schedule:
  BS Level or below: $20-21
  Masters level: $22-23
  RNs: $24-25
  RDs: $25-26
  

• About the company

  Get clinically-studied, premium vitamins and supplements and lab tests from the people who’ve spent 40 years passionately pursuing healthy living.

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