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Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

*Applicants can work remotely from any state*

This is a full-time, 40 hr./week, remote role for an experienced telephonic Wellness Health Coach within the U.S.

Work schedule:

• Monday-Friday: 3 days a week working 8:00 AM-4:30 PM or 8:30 AM to 5:00 PM in your respective time zone.
• 2 steady evening shifts per week: 1 will be 11:30 AM-8:00 PM ET and the other will be 12:30 PM-9:00 PM ET.
• Rotating Saturdays are required, per business needs. Typically every 4-6 weeks.
• 1 late Friday until 9:00 PM ET on a rotating basis. Typically every 4-6 weeks.

Role Expectations:

The Wellness/Health Coach utilizes a collaborative process of assessment, planning, implementation, and evaluation to engage, educate, and promote members in decisions related to achieving and maintaining optimal health status. The goal is to help members achieve a healthy lifestyle and behaviors that align these lifestyle behaviors with individual wellness goals.

The coach will conduct a comprehensive evaluation of member’s health status and risk with use of clinical tools and information along with data review. By assimilating health assessment data analysis, they will establish a plan of care based on member’s health status, risks, education level, and support needs. Motivational interviewing skills are required to ensure maximum member engagement and promote lifestyle and behavior changes to achieve optimum level of health.

Utilizing interviewing and active listening skills you will provide coaching and support to empower the member to make ongoing independent healthy lifestyle choices. Develops and monitors established plans of care, in collaboration with the member to meet the member’s goals. Role includes coaching telephonically and facilitating group sessions virtually via WebEx video. Follows internal policy and procedure in compliance with regulatory and accreditation guidelines.

Required Qualifications

• 3+ years of adult health or wellness coaching experience required.
• Health Coach Certification/ Fitness Coach certification
• 1-3+ years of experience of public speaking.
• 1-3+ years of experience facilitating health/wellness presentations both in person and virtually.
• 3+ years of experience in wellness-related areas such as weight management, tobacco cessation, stress management, nutrition, physical activity or health lifestyle behavior change.
• 3+ years computer skills including MS Office applications such as Excel, Word, PowerPoint, Teams, and Outlook.

Preferred Qualifications

• Prefer Master’s Degree in Public Health, Exercise Physiology, Nutrition, or other health areas, but not required.
• Knowledge of the Transtheoretical Model regarding stages of change, an understanding of mindfulness principles, and other evidence-based coaching techniques preferred.
• Possesses a Tobacco Treatment Coaching Certification
• 1-3+ years of experience with medical documentation in EMRs, especially Epic
• Ability to communicate, problem solve, and work effectively with people individually as well as in a group setting, and able to navigate challenging situations.
• Background in motivational interviewing and active listening skills.
• Bilingual in Spanish with the ability to pass an oral language assessment.

Education

• Bachelor's Degree or equivalent experience.

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits