Overview

Salary $68,000-$70,000 year

Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the WIOA Youth Program Manager position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.

Support and improve NWPA Job Connect youth program operations, performance, and customer engagement by providing leadership and direction to program staff to ensure excellent customer service and contract policies and outcomes are obtained. Assist in career planning, job placement and high school equivalency activities for youth.

Responsibilities

• Work with EDSI leadership and direct staff to ensure that customer flow, service deliveryand data management are efficient and effective• Oversee the participants’ case management files and ensure contract regulations arebeing adhered to• Draft quarterly team goals, build consensus on key performance indicators, and evaluateperformance with respect to contract obligations and timely data entry• Manage and create reports in CWDS (Commonwealth Workforce Development System)• Establish and maintain partnerships with required partners, city agencies and other youthorganizations in Clarion, Crawford, Erie, Forest, Venango and Warren counties• Design and implement successful recruitment, outreach and follow-up strategies• Oversee instruction in GED preparation, job search skills, life skills and/or other careerexploration activities, as needed• Oversee the administration of assessment instruments and compile participantassessment data• Facilitate group empowerment, learning activities and workshops in a creative andinnovative manner• Oversee the development of high-quality internship and/or work experience sites• Oversee and strategically facilitate successful job placement services• Respond in a timely manner to requests from the funder• Ensure compliance with federal, state and local youth policies and procedures• Analyze performance, and compile and submit reports for the funding agency and EDSI• Ensure that staff meets performance goals as outlined in the contract and that resourcesare being utilized appropriately• Provide leadership and direction to staff and conduct staff development as needed• Attend required meetings and apprise staff of discussions held at these meetings• Develop continuous improvement process flows and program documentation

Qualifications

• Bachelor’s Degree in Business, Education, Human Services or related area preferred• Experience in a team-oriented environment• At least three years of professional experience, including one year of management orsupervisory experience• Ability to converse with a wide range of professionals and demonstrate a positiveprofessional attitude; excellent communication and problem-solving skills• Proficiency in Microsoft Office applications with high proficiency in Microsoft Excel• Must have reliable transportation & a valid driver's license

Bring your expertise to EDSI and live our values every day: Show Up, Smile and Support!

EDSI is a progressive, forward-thinking, family-owned company that is B Corp Certified.