Sydney Call Centre
Work-at-Home Contact Centre Associate
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Job Description
- Req#: 49692
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity:
- Competitive compensation and benefits packages designed to grow with you over time
- Paid Time Off (PTO) and paid holidays to ensure work-life balance
- Health benefits with eligibility for supplemental health coverage
- Opportunities for career advancement and internal promotions
- Engaging work environment with a focus on collaboration and team culture
- Paid training to develop new skills while earning a paycheck
What to Expect (Job Responsibilities):
- Handle inbound and outbound customer communications via phone, email, or chat
- Resolve customer issues efficiently and professionally
- Provide clear and accurate product and service information
- Record customer interactions and feedback in the system
- Collaborate with team members and participate in virtual training sessions
What is Required (Qualifications):
- Must be 18 years or older
- High school diploma or equivalent required
- Previous experience in a contact center or customer service role is preferred
- Excellent communication and problem-solving skills
- Ability to work independently and manage time effectively
How to Stand Out (Preferred Qualifications):
- Previous experience in a contact center or customer service role
- Tech-savvy with a stable internet connection and quiet home office setup
#BusinessProcessOutsourcing #CustomerService #RemoteWork #CareerGrowth #CompetitiveBenefits
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
The Sydney Call Centre Inc. is a leading Canadian tech-enabled business process outsourcing company located in Sydney Nova Scotia, Canada.
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