Sydney Call Centre
Work-at-Home Contact Centre Associate
What's your preference?
Job Description
- Req#: 49703
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity:
- Competitive compensation with growth potential based on experience
- Paid Time Off (PTO) and paid holidays for work-life balance
- Health benefits available for full-time employees, including supplemental coverage
- Opportunities for career advancement with a focus on internal promotions
- Fun, engaging work environment with a casual dress code
- Paid training to enhance skills while earning a paycheck
What to Expect (Job Responsibilities):
- Handle inbound and outbound customer communications via phone, email, or chat
- Resolve customer issues efficiently and professionally
- Provide accurate product and service information
- Record customer interactions and feedback in the system
- Collaborate with team members and participate in virtual training sessions
What is Required (Qualifications):
- Must be 18 years or older
- High school diploma or equivalent required
- Previous experience in a contact center or customer service role is preferred
- Excellent communication and problem-solving skills
- Ability to work independently and manage time effectively
How to Stand Out (Preferred Qualifications):
- Experience in a contact center or customer service environment
- Familiarity with digital communication tools and technologies
- Strong organizational skills and attention to detail
- Ability to adapt to a fast-paced work environment
- Proficiency in multiple languages
#BusinessProcessOutsourcing #CustomerService #RemoteWork #CareerGrowth #CompetitiveBenefits
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
The Sydney Call Centre Inc. is a leading Canadian tech-enabled business process outsourcing company located in Sydney Nova Scotia, Canada.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.