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Work at Home Customer Service Agent (Full-Time & Part-Time) (AL)
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Job Description
- Req#: 48136
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity:
- Competitive pay with hourly rates and bonus potential
- Comprehensive benefits including medical, dental, vision, and life insurance
- Opportunities for paid time off and flexible schedules
- Fun and engaging work environment with daily contests and prizes
- Paid training to help you develop new skills while earning a paycheck
- Significant career growth opportunities with a focus on internal promotions
What to Expect (Job Responsibilities):
- Listen to customers, understand their needs, and resolve customer issues
- Utilize systems and technology for effective account management
- Recognize sales opportunities and apply skills to upgrade services
- Explain products and processes clearly to customers
- Ensure first call resolution by effectively handling problems and escalating dissatisfaction when necessary
What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite and Windows operating system
How to Stand Out (Preferred Qualifications):
- Prior experience in customer service or technical support roles
- Strong aptitude for conflict resolution, problem-solving, and negotiation
- Ability to thrive in a fast-paced environment with changing demands
#BusinessProcessOutsourcing #CustomerService #RemoteWork #CareerGrowth #PaidTraining
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