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Work at Home Customer Service Agent (Full-Time & Part-Time) (ND)
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Job Description
- Req#: 48155
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity:
- Competitive pay structure with hourly compensation plus bonuses
- Flexible work-from-home environment with full-time and part-time options
- Comprehensive benefits including medical, dental, vision, and life insurance
- Paid time off and opportunities for career advancement within the organization
- Engaging work culture with daily contests and prizes
- Paid training provided to enhance your skills while earning a paycheck
What to Expect (Job Responsibilities):
- Listen to customers, understand their needs, and resolve issues effectively
- Utilize systems and technology for account management tasks
- Identify sales opportunities and apply skills to promote upgrades
- Clearly explain and position products and processes to customers
- Escalate customer dissatisfaction to the managerial team when necessary
What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words per minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
How to Stand Out (Preferred Qualifications):
- Experience in customer service or technical support roles
- Strong aptitude for conflict resolution, problem solving, and negotiation
- Familiarity with Windows operating systems
- Proven ability to thrive in a fast-paced, changing environment
#BusinessProcessOutsourcing #CustomerService #RemoteWork #CareerGrowth #PaidTraining
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