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Work at Home Customer Service Agent (Full-Time & Part-Time) (TN)
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Job Description
- Req#: 48157
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity:
- Work-from-home flexibility with both full-time and part-time options
- Competitive hourly pay plus bonuses for outstanding performance
- Comprehensive benefits package including medical, dental, and vision coverage
- Paid training and generous paid time off to ensure work-life balance
- Opportunities for career advancement and internal promotions
- Engaging and supportive work environment with fun contests and a casual dress code
What to Expect (Job Responsibilities):
- Listen to customers, understand their needs, and resolve customer issues effectively
- Utilize systems and technology to manage customer accounts and tasks
- Identify sales opportunities and apply skills to promote products and services
- Explain products and processes clearly to customers
- Escalate customer dissatisfaction to the managerial team when necessary
What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Basic knowledge of Microsoft Office Suite and Windows operating system
- Strong customer service orientation and ability to manage multiple tasks
How to Stand Out (Preferred Qualifications):
- Experience in a customer service role or similar position
- Ability to type swiftly and accurately (20+ words a minute)
- Aptitude for conflict resolution and problem-solving skills
- Strong team orientation and the ability to thrive in a fast-paced environment
#BusinessProcessOutsourcing #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits
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