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Job Description
- Req#: 46460
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Participate in daily, weekly, and monthly contests that include cash bonuses and prizes
- Comprehensive medical, dental, and vision coverage after 90 days of employment
- Paid Time Off and paid holidays to take the time you need
- Fun, engaging work environment with a casual dress code
- Industry-leading training program to help you succeed
What to Expect (Job Responsibilities):
- Handle inbound and outbound contacts in a courteous, timely, and professional manner
- Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services
- Listen to customers, understand their needs, and resolve customer issues
- Accurately document and process customer orders in appropriate systems
- Attend meetings and training and review all new training material to stay up to date on program knowledge
What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveBenefits #WorkFromHome
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