MCI Military
Work-at-Home Outbound Sales Agent
7 days agoWhat's your preference?
Job Description
- Req#: 48273
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Participate in daily, weekly, and monthly contests that include cash bonuses and prizes
- Comprehensive medical, dental, and vision coverage after 90 days of employment
- Enjoy a fun, engaging work environment with a team-oriented culture
- Paid Time Off and holidays to ensure work-life balance
- Receive world-class training to develop skills and succeed in your role
What to Expect (Job Responsibilities):
- Make outbound calls to prospective customers and upsell existing products and services
- Handle inbound and outbound contacts in a courteous, timely, and professional manner
- Utilize knowledge base and training to accurately answer customer questions
- Listen to customers, understand their needs, and resolve customer issues
- Document and process customer orders accurately in appropriate systems
What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Ability to evaluate, troubleshoot, and follow up on customer issues
How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service, technical support, inside sales, or administrative support in a contact center environment
- State or Federal work experience
#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveBenefits #WorkFromHome
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