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Job Description
- Req#: 46473
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity:
- Competitive compensation based on experience
- Opportunities for cash bonuses and prizes, including electronics and vacations
- Comprehensive health benefits available to full-time employees after 90 days
- Paid Time Off (PTO) and paid holidays for work-life balance
- Career growth through internal promotions and paid training
- Engaging team-oriented work environment with a casual dress code
What to Expect (Job Responsibilities):
- Make outbound calls to prospective customers and upsell existing products and services
- Handle inbound and outbound contacts in a professional manner
- Resolve customer issues and ensure a best-in-class customer experience
- Document and process customer orders accurately in appropriate systems
- Attend training sessions and stay updated on program knowledge and procedures
What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words per minute)
- Basic knowledge of Microsoft Office Suite and Windows operating system
How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service, technical support, or sales in a contact center environment
- Experience in state or federal work settings
#BusinessProcessOutsourcing #CustomerService #SalesOpportunity #CareerGrowth #RemoteWork
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