• Job Description

  Req#: REQ477512
  Employer Industry: Real Estate Services
  
  Why consider this job opportunity:
  - Salary up to $46,000
  - Comprehensive benefits package including medical, dental, and vision care
  - 401(k) plan with matching company contributions
  - Paid parental leave at 100% of salary
  - Opportunity for career advancement and growth within the organization
  - Flexible remote work environment
  
  What to Expect (Job Responsibilities):
  - Receive and process service calls, providing initial troubleshooting and exceptional customer service
  - Dispatch work orders to technicians and subcontractors using government and internal systems
  - Update CMMS platforms with accurate work order details and progress tracking
  - Maintain ongoing client communication throughout the service process to ensure satisfaction
  - Resolve customer issues promptly while taking personal ownership of each client's experience
  
  What is Required (Qualifications):
  - High school diploma or equivalent education
  - Minimum 2 years of customer service experience with demonstrated ability to build positive client relationships
  - Proven experience with work management systems
  - Strong background in activities coordination and multi-tasking in fast-paced environments
  - Proficiency with basic office equipment including multi-line phone systems and standard office software
  
  How to Stand Out (Preferred Qualifications):
  - Previous experience in facilities management, property management, or related field
  - Knowledge of additional CMMS platforms beyond Corrigo
  - Experience with subcontractor coordination and vendor management
  
  #RealEstate #CustomerService #RemoteWork #CareerGrowth #Benefits
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  We’re a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

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