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Work From Home Auto Finance Customer Service Coordinator

7 days ago

Pay$43680.00 / year
LocationRichmond/Virginia
Employment typeFull-Time

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  • Job Description

      Req#: R217777
      Employer Industry: Auto Finance

      Why consider this job opportunity:
      - Salary up to $43,680
      - Comprehensive benefits package including medical, dental, and vision coverage starting on Day 1
      - Flexible scheduling and paid time off to support work-life balance
      - Opportunities for professional development and tuition reimbursement
      - Work from home with a supportive virtual environment
      - Chance to make a positive impact on customer satisfaction and loyalty

      What to Expect (Job Responsibilities):
      - Place outbound calls to potential customers seeking to refinance their auto loans
      - Educate customers about products and services while answering inbound calls
      - Use a conversation-based approach to uncover customer needs and guide them through the online enrollment process
      - Strive for first call resolution and take ownership of customer issues
      - Build strong working relationships with team members and communicate professionally

      What is Required (Qualifications):
      - High School Diploma, GED, or equivalent certification
      - At least 2 years of customer service or call center experience
      - At least 1 year of experience using Google Suite or Microsoft Office
      - Secure home office environment free from distractions and background noise
      - Reliable internet connection meeting specified performance criteria

      How to Stand Out (Preferred Qualifications):
      - At least 1 year of auto finance experience
      - At least 3 years of customer service or call center experience
      - At least 6 months of experience in the financial industry

      #AutoFinance #CustomerService #RemoteWork #CareerOpportunity #CompetitiveBenefits

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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