Global Payments
Work from Home Bilingual Spanish Fraud Specialist up to $25.00 per hour
This job is now closed
Job Description
- Req#: R0062484
Employer Industry: Payment Solutions
Why consider this job opportunity:
- Salary up to $18.00 per hour with a 20% language differential
- Opportunity for career advancement within a leading company in the payment technology sector
- Primarily remote work opportunity available within the United States
- Comprehensive benefits package including medical, dental, and vision care, paid time off, and retirement options
- Supportive work environment with a focus on employee recognition and development
What to Expect (Job Responsibilities):
- Respond to customer inquiries via telephone, providing problem resolution in line with service standards
- Resolve basic payment and account-related requests including card activations and updates
- Enter required data into client systems and databases while adhering to established documentation processes
- Analyze customer service needs and escalate unresolved issues to more experienced representatives
- Build knowledge of products and procedures for assigned clients to improve service delivery
What is Required (Qualifications):
- High School Diploma or Equivalent
- Minimum of 12 months of recent contact center or work-from-home experience
- Must be bilingual in Spanish and English
- Open to a flexible work schedule including mid-shift to late hours and weekends
- Successful completion of a background check, including criminal and credit checks
How to Stand Out (Preferred Qualifications):
- Experience in a customer service role within the payment solutions or financial services industry
- Familiarity with Graphic User Interface (GUI) systems for data entry
- Strong problem-solving skills and ability to handle customer inquiries effectively
#PaymentSolutions #CustomerService #RemoteWork #CareerGrowth #BilingualOpportunities
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Global Payments Inc. is an American company providing financial technology services globally.
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