Employer Industry: Financial Services

Why consider this job opportunity:
- Salary of $21 per hour
- Comprehensive benefits package including medical, dental, vision, and prescription coverage starting on Day 1
- Flexible schedule options to accommodate work-life balance
- Paid time off and tuition reimbursement for further education
- Opportunities for paid training and development offered quarterly
- 100% remote work position with defined technology requirements

What to Expect (Job Responsibilities):
- Provide exceptional customer service by addressing inquiries and resolving issues effectively
- Demonstrate strong listening and communication skills to assist customers with their banking needs
- Utilize independent decision-making skills to manage customer interactions and maintain call control
- Maintain a reliable and secure home office environment to ensure optimal customer service delivery
- Participate in ongoing training and development to enhance knowledge and skills

What is Required (Qualifications):
- High school diploma, GED, or equivalent certification
- At least 2 years of customer service experience or 2 years of call center experience
- Dependable with a solid attendance record
- Ability to maintain a reliable private internet connection as per specified criteria
- Strong attention to detail and a positive attitude, with a willingness to learn

How to Stand Out (Preferred Qualifications):
- At least 1 year of experience in Financial Services or Banking

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