Remote Jobs

Work from Home - Customer Service Coordinator - CX Solutions

5 days ago

Pay$21.00 / hour
LocationRichmond/Virginia
Employment typeFull-Time

What's your preference?

Apply with job updates
  • Job Description

      Req#: R217178
      Employer Industry: Financial Services

      Why consider this job opportunity:
      - Salary up to $21 per hour
      - Comprehensive benefits package including medical, dental, vision, and prescription coverage from Day 1
      - Flexible schedule options with the opportunity for remote work
      - Paid time off and tuition reimbursement available
      - Ongoing training and development offered quarterly to enhance skills
      - Supportive work environment focused on employee well-being and growth

      What to Expect (Job Responsibilities):
      - Provide exceptional customer service by addressing inquiries and resolving issues via phone
      - Demonstrate effective communication skills with customers and team members
      - Utilize good judgment and decision-making skills in customer interactions
      - Maintain a reliable private internet connection to ensure seamless communication
      - Display strong organizational and time management skills to handle multiple tasks

      What is Required (Qualifications):
      - High School Diploma, GED, or equivalent certification
      - At least 2 years of customer service or call center experience
      - At least 1 year of experience using Google Suite or Microsoft Office
      - Dependable attendance record with the ability to work flexible hours
      - Ability to maintain a secure home office environment free from distractions

      How to Stand Out (Preferred Qualifications):
      - At least 3 years of customer service or call center experience
      - At least 6 months of experience in the financial industry
      - Familiarity with de-escalation techniques and call control methods
      - Strong ability to learn quickly and adapt to changing environments
      - Experience with internet service provider specifications and requirements

      #FinancialServices #CustomerService #RemoteWork #CareerDevelopment #HealthBenefits

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      The best remote jobs for you

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.