Employer Industry: Financial Services

Why consider this job opportunity:
- Salary up to $21 per hour
- Comprehensive benefits including medical, dental, vision, and prescription coverage starting Day 1
- Flexible schedule options and paid time off
- Opportunities for tuition reimbursement and professional development
- Supportive work environment focusing on employee well-being and mental health
- Work from home flexibility with the requirement of a secure home office

What to Expect (Job Responsibilities):
- Provide exceptional customer service by effectively communicating with clients and addressing their needs
- Manage customer inquiries and resolve issues with empathy and professionalism
- Utilize Google Suite or Microsoft Office for daily tasks and documentation
- Maintain a reliable internet connection and a secure home office environment
- Participate in ongoing training and development to enhance customer service skills

What is Required (Qualifications):
- High School Diploma, GED, or equivalent certification
- At least 2 years of customer service or call center experience
- At least 1 year of experience using Google Suite or Microsoft Office
- Ability to maintain a reliable private internet connection not supplied by cellular data
- Strong attention to detail and effective time management skills

How to Stand Out (Preferred Qualifications):
- At least 3 years of customer service or call center experience
- At least 6 months of experience in the financial industry
- Demonstrated ability to learn quickly and adapt to change
- Exceptional listening and de-escalation skills
- Experience with remote work technology requirements

#FinancialServices #CustomerService #WorkFromHome #CareerDevelopment #EmployeeWellbeing

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