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Work From Home - Customer Service Coordinator - High Value Specialty Servicing
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Job Description
- Req#: R230164
Employer Industry: Financial Services
Why consider this job opportunity:
- Salary up to $21 per hour
- Flexible scheduling options to accommodate personal needs
- Comprehensive benefits package including medical, dental, vision, and prescription coverage starting on Day 1
- Opportunities for paid training and development offered quarterly
- Supportive work environment that champions employee well-being
- 100% remote work opportunity, allowing for a comfortable work-from-home setup
What to Expect (Job Responsibilities):
- Provide exceptional customer service by actively listening and responding to customer inquiries
- Manage and resolve customer concerns with effective problem-solving techniques
- Utilize Google Suite or Microsoft Office to document interactions and manage tasks
- Maintain a reliable home office environment conducive to effective communication
- Demonstrate a strong customer focus rooted in empathy and professionalism
What is Required (Qualifications):
- High school diploma, GED, or equivalent certification
- At least 2 years of customer service or call center experience
- Minimum of 1 year of experience using Google Suite or Microsoft Office
- Dependable attendance record and strong attention to detail
- Ability to maintain a secure and reliable internet connection for remote work
How to Stand Out (Preferred Qualifications):
- At least 3 years of customer service or call center experience
- At least 6 months of experience in the financial industry
- Strong organizational and time management skills
- Experience with call control and de-escalation techniques
- Proactive attitude towards learning and adapting to change
#FinancialServices #CustomerService #RemoteWork #CareerOpportunity #EmployeeWellbeing
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