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WORK FROM HOME CUSTOMER SERVICE REPRESENTATIVE
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Job Description
- Req#: 3774246
Employer Industry: Blood Donation Services
Why consider this job opportunity:
- Competitive pay based on education and/or experience, with bonuses of $500 after 6 months and $1,000 after 1 year
- Comprehensive benefits package including health, dental, vision, life insurance, long-term disability, 401(k), paid time off, and $5,000 annual tuition reimbursement
- Opportunity to work from home, providing flexibility in your work environment
- Be part of a life-saving mission, making a positive impact in the community
- Work Monday through Friday, with standard hours from 8:00 a.m. to 5:00 p.m.
What to Expect (Job Responsibilities):
- Call donors on assigned lists to gain commitment for donations
- Meet established call standards and performance metrics
- Follow scripts and talking points as directed while leaving quality recorded messages
- Schedule donor procedure appointments in accordance with donor commitments
- Maintain confidentiality of all medical and donor information and ensure compliance with safety regulations
What is Required (Qualifications):
- High school diploma or equivalent
- Pleasant voice and professional manner required
- One year of previous experience in customer service or telemarketing preferred
- Flexibility to work unscheduled or long hours in response to crises or special blood needs
- Ability to effectively communicate with the public over the phone
How to Stand Out (Preferred Qualifications):
- Previous experience in a similar role within the healthcare or nonprofit sector
- Familiarity with automated donation procedures
- Strong organizational skills and attention to detail
#BloodDonation #CustomerService #WorkFromHome #LifeSavingMission #CompetitiveBenefits
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