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Workforce Management Scheduler (Remote)
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Job Description
- Req#: 4376077007
Employer Industry: Food Technology
Why Consider this Job Opportunity:
- Salary up to $60,000
- Opportunity for career advancement and growth within the organization
- Flexible work-life balance with remote-hybrid work options
- Collaborative work environment with open access to data
- Competitive benefits package including stock options, 401K, and health/dental insurance
What to Expect (Job Responsibilities):
- Monitor and report on scheduling, adherence, forecasting, and efficiency
- Provide real-time performance management and communication
- Analyze and report performance goals and gaps
- Collaborate on staffing plans and optimization of schedules
- Lead meetings with stakeholders to manage staffing plans and performance
What is Required (Qualifications):
- Minimum of 2 years in a call center environment
- Minimum of 1 year of WFM/RTA experience
- Experience with NICE IEX or Verint WFM software applications
- Strong time management and organizational skills
- Track record of translating complex data into real-world applications
How to Stand Out (Preferred Qualifications):
- Background in excel
- Eagerness to give and receive feedback
- Strong analytical skills and problem-solving abilities
#FoodTechnology #WorkLifeBalance #CareerGrowth #RemoteWork #CompetitivePay
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