Job Title

Job Description Summary

Job Description

Summary:

To deliver ex ceptional cus tomer experienc es for every interac tion, whil st delivering a range of wor kplace s ervic e s. With a focus on anti cipating need s, lis tening to the res ident and visitor s, and making every interac tion s imple, effec tive, and qui ck. Follow up the interac tion to make sure res idents have all they require. The Workplace Agent is the first point of contact on behalf of C u shman & Wa kefield.

Responsibilities:

• Greet and assist visitors, manage check-ins, and provide information.

• Maintain phone etiquette, manage emails, and issue access passes.

• Ensure upkeep of front-of-house area and meeting spaces.

• Manage car park, locker facilities, and mail distribution.

• Coordinate valet services, cleanliness, and safety protocols.

• Support workplace operations, innovate processes, and provide relief services.

Requirements:

• Positive attitude with reception or hospitality experience.

• Strong communication skills and customer service orientation.

• Proficiency in Microsoft Office and organizational abilities.

• Minimum High School Certificate.

• Core capabilities: Attention to Detail, Planning, Communication.

• Familiarity with basic systems and data management.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Long term job security

• Being part of a growing global company

• Ongoing development and a promote from within culture

• Being a member of a high performing team on a prominent client account

We're committed to providing work-life balance for our people in an inclusive, rewarding environment. We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to developersonal, professional, and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. As part of our ongoing commitment to RAP, Aboriginal or Torres Strait Island Islanders are highly encouraged to join us! (For AUS only) We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.