Access Coordinator III (Northwest, AR)

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Closing Date:

11/09/2026

Type of Position:

Clinical Staff - Medical Ancillary Support

Job Type:

Regular

Work Shift:

Sponsorship Available:

No

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department:

REP | NWA Float Pool Admin

Department's Website:

Summary of Job Duties:

We are seeking a proactive Access Coordinator III to serve as a patient resource for scheduling, billing, and data collection across our outpatient services. This role ensures accurate patient information, seamless appointment coordination, and timely billing and collections, while supporting referral management and cross-functional workflows. The Access Coordinator III will supervise and perform duties from the I & II levels and contribute to a collaborative patient care environment.

In this role, you will:
• Schedule and coordinate appointments via in person or telephone , perform pre-registration, and ensure accurate patient records and orders in hospital systems.
• Assist in billing processes, ensure correct insurance and co-pay collection timely claims submission, follow up on payments, and coordinate referrals as needed.
• Maintain a welcoming, organized front-end environment and support patient education materials and essential office operations.
• Support referral management and collaborate with care teams to resolve scheduling conflicts and optimize patient flow.

If you are an experienced customer-service professional who thrives in fast-paced settings, excels at multitasking, maintains detailed records, and ensures confidentiality. Apply now to join our dedicated Access Team!

Qualifications:

Minimum Qualifications:

• High School diploma, GED, or equivalent.
• Three (3) years of experience in customer service or healthcare.
• Prior experience in registration, scheduling, or billing in a healthcare setting is preferred.

Knowledge, Skills, & Abilities:

• Excellent communication, data entry, and basic computer skills.
• Excellent customer service skills.
• Knowledge of basic medical terminology is required.
• Basic proficiency with computers and data entry.

Qualifications Equivalencies:

Additional Information:

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

Resume

Optional Documents:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Proof of Veteran Status

Special Instructions to Applicants:

Recruitment Contact Information:

Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Criminal Background Check, Motor Vehicle Reports Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:

Hearing, Manipulate items with fingers, including keyboarding, Reaching, Repetitive Motion, Sitting, Standing, Talking

Frequent Physical Activity:

Hearing, Sitting, Talking

Occasional Physical Activity:

Crawling, Crouching, Manipulate items with fingers, including keyboarding, N/A, Reaching

Benefits Eligible:

Yes