Accounts Payable Associate

Baystate Health, a nationally recognized leader in healthcare quality and safety, is seeking a Full-Time fast paced, problem-solving Accounts Payable Associate to join our Accounts Payable team in Springfield, MA.

RESPONSIBILITIES: The Accounts Payable Associate plays an important role in keeping our financial operations running smoothly while serving as a trusted point of contact for vendors and internal customers. Accounts Payable Associates are responsible for the accurate and timely processing of invoices and payments while helping resolve issues and ensuring vendors receive excellent service. This position goes beyond processing invoices. You’ll help ensure vendors are paid accurately and on time, resolve complex discrepancies, support internal teams, and contribute to the financial integrity of a major healthcare organization.

Key Responsibilities:

• Serve as a primary point of contact for assigned vendors and respond to inquiries with a high level of professionalism and customer service.
• Review invoices for accurate coding, appropriate supporting documentation, required approvals, and overall accuracy.
• Accurately index and enter invoices into the appropriate systems while maintaining departmental standards.
• Process a variety of transactions, including purchase order invoices, non-PO invoices, EDI and uploaded invoices, check requests, travel reimbursements, and patient refunds.
• Review vendor statements to identify discrepancies, aging invoices, credits, and other issues requiring resolution.
• Assist with the setup of new vendors by gathering required tax information and coordinating with Accounts Payable and Purchasing.
• Process daily payment runs, review reports for errors, correct issues, and release transactions.
• Coordinate payment information with banking partners and assist with check processing and immediate check requests.
• Monitor and resolve reconciliation items and other Accounts Payable exceptions in a timely manner.
• Work closely with Accounts Payable colleagues, Purchasing, Material Management, Inventory Control, and vendors to resolve Received Not Invoiced (RNI) and Invoiced Not Received (INR) issues.
• Manage the Accounts Payable email inbox according to the department's rotating schedule.
• Audit transactions over $10,000 for completeness and accuracy.
• Support department projects, process improvements, and other assignments as needed.
• Maintain administrative and functional responsibilities related to applications such as Works, Corporate Traveler, and Clincard.
• Assist with department mail, inter-office correspondence, and fax distribution as assigned.
• Maintain an organized, clean, and safe work environment while following Baystate Health safety requirements.
• Consistently uphold confidentiality, Baystate Operating Principles, and Baystate Best Service Standards.

SCHEDULE:

• Full-time, 40 hours a week
• Monday through Friday – 8:00am-4:30pm

LOCATION:

• 280 Chestnut St.
• Springfield, MA
• Hybrid work opportunity – 3 days a week on-site, required (Wednesdays mandatory) – candidate must live in MA or CT

QUALIFICATIONS:

• High School Diploma or GED
• 4–6 years of Accounts Payable experience, Required
• 8-10 years of Accounts Payable experience, preferred
• Strong customer service and telephone communication skills
• Strong computer skills, including proficiency with Microsoft Excel and Word
• Demonstrated accuracy with data entry
• Strong analytical and problem-solving abilities
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment

THE ADVANTAGES OF WORKING WITH BAYSTATE!

• Excellent Compensation High-quality, low-cost medical, dental and vision insurance
• Generous PTO – up to 25 days in the first year, with scheduled earned increases
• Continuing education support and reimbursement
• First Time Home Buyers Financial Packages
• Farm Share Memberships
• 403b retirement company match & annual company contribution increase based on years of service
• Free money coach advice from a certified professional
• Wellbeing programs that include but are not limited to mental, physical, and financial health
• Pet, home, auto and personal insurance
• Life insurance
• Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
• Wellbeing programs that include but are not limited to mental, physical, and financial health

Education:

GED or HiSET (Required)

Certifications:

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum

$21.95 - $25.22 - $29.82

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.