Accounts Receivable Clerk

Title: Accounts Receivable Clerk

Pay: $18.40–$19.40/hour
Hours: Monday–Friday; 7:00 AM–4:00 PM CST
Location: Katy, TX 77494

Overview

Seeking a detail-oriented Accounts Receivable Clerk to manage a high-volume customer account portfolio, apply customer payments, research account discrepancies, and maintain accurate account records. This position requires strong customer service, organization, reconciliation, and problem-solving skills, with responsibility for approximately 1,000 customer accounts.

Required Skills

• Accounts receivable, collections, cash application, billing, or related accounting experience.
• Experience posting and applying customer payments.
• Ability to research and reconcile account discrepancies and credits.
• Strong data-entry skills with a high level of accuracy.
• Experience managing a high-volume customer account portfolio.
• Strong customer service and professional communication skills.
• Ability to maintain detailed account notes and payment-status information.
• Strong organizational and time-management skills.
• Ability to work independently with minimal supervision.
• Comfortable handling a high volume of customer calls, requests, and account activity.
• Strong problem-solving skills and ability to work effectively under time-sensitive deadlines.

Job Description

• Enter and apply customer payments within Sapphire, including checks, cash, EFT, online bill pay, driver payments, and other payment methods.
• Research and reconcile payment discrepancies, credits, and customer account balances.
• Maintain a portfolio of approximately 1,000 customer accounts, ensuring notes, terms, contact information, and account statuses remain accurate.
• Perform collection procedures according to established SOPs and escalate issues when necessary.
• Make courtesy and collection-related calls and follow up on outstanding account issues.
• Process NSF activity and communicate applicable payment-term changes to customers and sales.
• Distribute monthly customer statements.
• Work with sales and internal departments to investigate and resolve account disputes.
• Maintain accurate information regarding delivery and payment status.
• Respond to customer questions and requests in a timely and professional manner.
• Reconcile accounts and ensure customer records remain current and accurate.
• Handle high volumes of orders, calls, and account activity while maintaining accuracy.
• Maintain strong working relationships with customers, sales teams, and internal departments.

Preferred Skills

• Previous high-volume Accounts Receivable or Collections experience.
• Cash application and account reconciliation experience.
• Experience with Sapphire or a similar accounting/ERP system.
• Experience maintaining large customer account portfolios.
• Familiarity with credit procedures and collection SOPs.
• Strong Excel and general computer skills.

Benefits: (employee contribution)
 Health insurance
 Health savings account
 Dental insurance
 Vision insurance
 Flexible spending accounts
 Life insurance
 Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.