Administrative Assistant

JOB SUMMARY: The Administrative Assistant will be responsible for first impressions with customers, internal and external, and all administration functions of front desk/office support to meet needs and demands of company. The individual must demonstrate a willingness to provide an excellent experience, seizing opportunities to create raving fans with every interaction.

JOB DUTIES AND ESSENTIAL FUNCTIONS:

• Responsible for operating a multi-line phone system, answering all calls to ensure customers speak to a live person and are pleasantly greeted and transferred to correct person in a timely and accurate manner.
• Maintains a professional, customer-focused first impression for all customers entering into division.
• Responsible for accurate and efficient keying of customer related transactions.
• Responsible for timely and accurate administration functions supporting needs of company and customers, including but not limited to: purchase requisition vouchers, receive and transfer coil inventory support, creating and documenting deposits; ingoing and outgoing mail / FedEx / UPS; storage and file maintenance of Bills of Lading; scanning and file maintenance
• Assists with receiving and transferring coil inventory.
• Manages ingoing and outgoing mail and shipments.
• Manages storage and file maintenance.
• Knows, understands and applies the company’s cash handling policy and CPU (customer pick-up) practices and procedures.
• Responsible for open and close of front office area for the day.
• Assists in organizing and executing company events.
• Other duties and special projects as assigned.

MINIMUM QUALIFICATIONS:

• Ability to handle multi-line phone system
• Ability to work within a team
• Ability to meet deadlines and work in a fast-paced environment with interruptions and prioritize duties
• Three or more years office/administration experience preferred
• High school diploma or equivalent
• Consistently exhibits and displays the company’s values of “Own It. Can Do. Act in Love.”

o Own It – Commitment to customer, the company, and each other

o Can Do – Pursuing continuous improvement

o Act in Love – Treating others with humility, respectfulness, kindness, honesty, patience, and self-control

Qualifications

Behaviors

Preferred

Team Player:Works well as a member of a group

Loyal:Shows firm and constant support to a cause

Functional Expert:Considered a thought leader on a subject

Enthusiastic:Shows intense and eager enjoyment and interest

Detail Oriented:Capable of carrying out a given task with all details necessary to get the task done well

Dedicated:Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Flexibility:Inspired to perform well when granted the ability to set your own schedule and goals

Entrepreneurial Spirit:Inspired to perform well by an ability to drive new ventures within the business

Ability to Make an Impact:Inspired to perform well by the ability to contribute to the success of a project or the organization

Self-Starter:Inspired to perform without outside help

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.