Administrative Assistant

Overview

Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

The position is a key member of the concierge team and serves as the lead customer service ambassador for designated Paley Institute physicians. The Administrative Assistant is primarily responsible for office and surgical scheduling and calendar management as well as warmly greeting and welcoming all patients along with their families, friends, guests and colleagues – who visit the Paley Institute. The position will serve as a primary point of contact, assuming a “lead role, “completing a wide variety of assigned tasks including coordinating the surgical schedule, assisting front-desk concierge operations for assigned physicians, working in close collaboration with the Institute’s Practice Manager and Physician Staff. The position will have accountability for ensuring that the calendar for the designated physician staff is consistently current, accurate and detailed. Oversee one or more scheduling projects of significant importance to the institution and/or the community, and delegates necessary administrative support to the assigned physician staff. Consistently demonstrates teamwork and serves as a role model for the other administrative staff. The Administrative Assistant must set the standard for providing the highest quality of service and positive impression during each patient interaction in the Paley Institute.

Responsibilities

• Serves as the lead customer service ambassador for designated Paley Institute physician. Answers and directs incoming clinic telephone lines and coordinates appointment scheduling with other administrative/executive assistants
• Coordinates assigned physician’s surgical scheduling including obtaining necessary preoperative paperwork
• Coordinates assigned physician’s clinic scheduling, ensuring all dates away are clearly noted and clinic schedule is reasonable for provider
• Serve as a primary point of contact for designated physician, assuming a “lead role” completing a wide variety of assigned tasks either by manager or physician
• Ensure the Google calendar for the designated physician staff is consistently current, accurate and detailed.
• Oversee one or more scheduling projects of significant importance, including auxiliary clinic operations at auxiliary location(s)
• Warmly greets outside vendors and pharmaceutical representatives on behalf of assigned physician; coordinating meetings etc. as needed

Qualifications

• High School Diploma or Equivalent
• Proficiency in a windows environment with a working knowledge of Word, Outlook, and the Internet is required
• Willingness to be flexible and adaptable in a complex, matrix environment
  
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Organization Description

The mission of the Paley Orthopedic & Spine Institute is to provide some of the most technologically advanced treatments to improve the lives of those who suffer from congenital, developmental and post-traumatic orthopedic conditions. Serving children and adults from the local community, the United States and the world, the Paley Orthopedic & Spine Institute offers comprehensive, coordinated care from an experienced team of professionalsdesigned for the specific needs of each patient. At the Paley Orthopedic & Spine Institute, our treatment philosophy focuses on reconstruction over amputation and a commitment to preserving limbs and joints and restoring function.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
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