Administrative Specialist

Administrative Specialist (Care Management Department)

As Mount Sinai grows, so does our legacy in high-quality health care.
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Position Responsibilities:

• Initiates telephone contacts with post-acute and community resources at the request of Care Manager/Social Worker to support patient discharge arrangements. Determines availability of services specified.
• Collects, copies and transmits pertinent clerical and patient demographic information required to complete arrangements for post acute care and/or placement as directed.
• Confirms post-acute arrangements with providers, communicating date/time and method of transfer. Documents communicated information according to department policy and procedures.
• Arranges post-acute transportation, DME and community services for patient in acute care setting as directed.
• Communicates post-acute service availability, barriers to timely discharge/transfer and issues requiring Social Work/Case manager follow-up to appropriate staff members.
• Maintains regular communication with Social Worker, Case Managers and Case Management leadership.
• Maintains an adequate inventory of office supplies based on usage patterns; prepares all purchase requisitions and disbursements.
• Provides secretarial and clerical support including faxing, filling and typing.
• Updates forms and reference files to ensure that they are current all times as requested.
• Screens telephone calls and identifies urgency of issues initiates appropriate referrals and pages promptly.
• Performs related clerical and record management responsibilities as required.
• Assumes primary responsibility for the delivery and distribution of mail in the department.
• Promotes service orientation in the performance of position duties and responsibilities and in interactions with patients, hospital staff and visitors.

Qualifications:

• High School Diploma or GED Preferred.
• Must have extensive knowledge of computers, calculators and general office equipment.
• At least 2-3 years of experience in clerical related duties.

Benefits
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs. Our robust employee benefits package includes:

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!