Admissions Representative

Something special starts here.

You can’t define it, but you know it when you see it: the difference between an average life and the good life. When your cup is full – with joy, purpose and lifelong health – it shows. At LMH Health, we are all about healthy people, healthy communities and healthy futures, and that makes us your destination for an exceptional career. From flexible, work-life harmony to competitive pay and great advancement potential, find everything you’re looking for at LMH Health.

You'll find everything you’re looking for at LMH Health:

• Join a team that cares about the community
• Tuition reimbursement to support continuing education
• Professional development and recognition
• Excellent benefits

We’re looking for you.

Job Description

Work Scheduled: Mon - Fri, 8:00am - 4:30pm

I. JOB SUMMARY
Responsible for the introduction to an exceptional patient experience through excellent customer service. Arrange for timely, efficient, and orderly registration of all patients presenting to the hospital. Interview patient or representative to ensure accurate collection of patient information, including insurance details. Educate all patients on appropriate hospital policies, procedures and patient rights.

II. ESSENTIAL JOB RESPONSIBILITIES

• Engages patients throughout the interaction to create a welcoming and confident patient experience.
• Confidentially collects patient demographic and insurance information accurately and documents into computer systems.
• Accurately completes all registration forms and ensures patient understanding of conditions of admission.
• Effectively communicates and educates patients on their rights and responsibilities and available access through the patient portal.
• Coordinates all hospital admission types: inpatient, outpatient, emergency and pre-admits.
• Maintains departmental expectations for POS collections, accuracy, wait times and other customer service measures.
• Comply with laws and regulations in maintaining patient information and confidentiality.
• Assumes other duties deemed necessary for exceptional patient interactions and customer service.
• Regular and reliable attendance is an essential function of this position

III. JOB QUALIFICATIONS

Preferred:

• 1 year prior related work experience

Our Cultural Beliefs

• People First
• Integrity Matters
• Better Together

At LMH Health, we value inclusion and diversity. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.