Advanced Medical Support Assistant

The Advanced Medical Support Assistant (MSA) position is a foundational role within the VHA Patient Aligned Care Team (PACT) initiative to include all interdisciplinary clinics. The incumbent provides administrative support to Physicians, Physician's Assistants, Nurses, Advanced Registered Nurse Practitioners, Dietitians, Social Workers, and other administrative and professional staff throughout the Primary Care Service area.

Duties

The Advanced MSA will organize the work of the team in order to meet deadlines, ensure compliance with established processes, policies, and regulations; utilize comprehensive knowledge of the technical health care process as it relates to access to care in their assigned team/clinic areas; independently utilize reference sources, make decisions, and empower the team to collaborate and resolve problems in a complex systems environment; and use comprehensive knowledge of policies and procedures associated with operational activities that affect patient flow, patient care, and the revenue process.

Duties Include:

Requirements