Advanced Medical Support Assistant

The Advanced Medical Support Assistant (AMSA) is under the direct supervision of the Assistant Chief, VA Care in the Community (VACC) and is responsible for administratively supporting the VACC Program. The AMSA will perform work in conformance with all directives, guidelines, local policies and procedures. They will provide technical information and assistance concerning entitlement to medical benefits, as well as information related to policies and procedures of the various service programs.

Duties

VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELoTotal
Rewards of a Allied Health Professional

The Advanced MSA, provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model in Community Care. Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources. Recommend changes to existing clinic procedures based on current administrative guidelines. Expertise in utilizing numerous advanced patient systems in support of multiple clinics involved in an interdisciplinary coordinated care delivery model. Coordinate with the patient care team to review clinic utilization and availability in the community and ensure that CITC clinic schedules are closely monitored to effectively support the needs of patients and adjust as necessary.

Major duties include (but not limited to):

Requirements